Support Channels

  • 1 hour ticket response time
  • An Easy–to–Navigate Help Center Section

  • You’ll find nearly all the answers to your questions in the easy–to–navigate Help section integrated into our Web Hosting Control Panel. It offers an immense database with commonly asked questions and in–depth educational articles contributed by our trained help desk support staff.

  • Top quality support service
  • How–To Video Clips

  • If you want to watch how a task is accomplished or how an issue is dealt with, instead of just reading about it, then take a look at our collection of instructional video tutorials. They address various different topics and will help you swiftly learn how to work with our Web Hosting Control Panel.

  • Intuitive help center
  • A Sixty–Minute Response Guarantee

  • Our semi–dedicated servers are backed up by a 24/7/365 technical support service and feature a 60–minute response time guarantee. Our competent technicians will be online 24–7 and will resolve any problem that you might come across within less than 60 minutes after the technical support ticket submission. In most instances, a response will be provided to you in less than twenty minutes.