Customer Support Channels

  • 1 hour ticket response time
  • A 1–hour Response Guarantee

  • Our client service staff is qualified to immediately care for all of our shared website hosting users’ queries and support requests. Via our ticketing system, you’ll be able to submit your question and a support crew representative is going to return to you in only maximum 60 minutes. Actually, practice has confirmed that the common solution time is 20 mins.

  • Top quality support service
  • A Top–quality Support Service

  • Get in touch with us whenever required. Our team of employees will be online for you 24x7x365 to reply to all your enquiries and to correct any concern that you may have. You can send us a technical support ticket from your Web Hosting Control Panel or drop an email message anytime. Also, on working days, you are able to phone us or make use of the live chatting service.

  • Intuitive help center
  • An Intuitive Help Section

  • SpaceHost’s Control Panel provides a comprehensive know–how base which is included in all parts. In each section, you will find a Help press button that will load for you a list of step–by–step courses on how to work with a selected option or conduct a selected action. Moreover, we have generated short training online videos as a way to get a better idea of the Control Panel’s interface.