1 hour ticket response
We are dedicated to delivering a rapid and appropriate solution to each client support ticket sent by a customer. Our seasoned support staff representatives will review your situation and will offer you the best option. We offer a 1–hour response time guarantee for all technical support tickets. In reality, the average client support ticket response time has proven to be twenty minutes.
A Top–Notch Tech Support Service
Each member of our technical support team has several years of experience in the shared website hosting sector and almost all of them have worked for us for at least 5 years. They are all prepared to reply to all your requests in the most proficient manner possible.
An Intuitive Help Center
To help you get a quick suggestion on how to use a particular feature, we have incorporated a truly intuitive Help Center section in our Web Hosting Control Panel. You can browse through a vast selection of web hosting account management articles and website administration articles, explore the F.A.Q. library or watch our educational video tutorials.