Assistance Channels

  • 1 hour ticket response time
  • A 60 minutes Ticket Answer Guarantee

  • Our client support team is present 24x7x365 to take care of all your assistance tickets. Every single ticket you submit to us is going to be resolved within no more than sixty minutes. If your issue demands aid from an admin, we are going to send the ticket to the person on shift and will inform you that the problem will soon be resolved.

  • Top quality support service
  • Qualified Customer Assist Service

  • We deliver 24/7/365 client assistance via a turbo–fast ticketing system integrated into your Control Panel. You can e mail us all the time about any of the software applications that come pre–configured on the virtual server, including the selected Operating System, the server management panel and our in–house made Web Hosting Control Panel.

  • Intuitive help center
  • A Descriptive Help Section

  • A thorough and regularly updated article base is included in our custom–built Web Hosting Control Panel. It offers you quick tips on how to conduct all the essential site management jobs. The Help section supplies comprehensive how–to content articles and step–by–step video courses. You can access the Help zone by clicking on the Help or Video buttons in the upper right part of each Control Panel section.